VESLII Return & Refund Policy
We want you to love your VESLII wallet. If you're not completely satisfied, we're here to help.
Returns We accept returns within 14 days of delivery. Items must be unused, in their original condition, and returned in original packaging. To request a return, email us at [your support email] with your order number and reason for return.
Refunds Once we receive and inspect your return, we'll notify you by email. Approved refunds are processed within 5–7 business days to your original payment method.
International Orders Return shipping costs are the responsibility of the buyer unless the item arrived damaged or defective. We recommend using a trackable shipping service — we cannot guarantee receipt of untracked returns.
Damaged or Incorrect Items If your order arrived damaged or you received the wrong item, please contact us within 48 hours of delivery with a photo and your order number. We'll send a replacement or issue a full refund at no cost to you.
Non-Returnable Items Personalized or custom-engraved wallets are final sale and cannot be returned.